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Consulting Stage

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  • We will communicate with you based on information received until the complete description is laid out and all rules are clearified. This process frequently requires a few Skype session time. There is no obligation for clients to use our service until payment is made.

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  • After carefully review the strategy, service fee is quoted and programming time line is also proposed. Clients will confirm the final rules and make the payment.

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  • Anytime during this stage, client can require NDA to be signed.

Developing Stage

  • The first testing version will be received within the proposed time line, In most cases, delivery of the first test version is from 1 day to 1 week.

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  • We will work closely while clients back testing the forward testing the strategy. Clients are expected to actively testing immediately following the initial delivery for 1-4 weeks. Any issue found is reviewd carefully and addressed promptly. All required agreed within original scope must met before a project can be considered complete.

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  • If during the process, client wish to change the logic or any other specifications, we will try to accommodate, signifcant changes may require additional payments.

Supporting Stage

  • We are committed to deliver a product as promised. Clients are welcome to forward testing for as long as necessary until they are completely confident. 

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  • We will deliver the final version of the source code and finalize the project upon client's acknowledgement and request. If client can make a reasonable argument that we fails to deliver the product and unable to fix the code within a reasonable time frame, refund can be issued. However once the client asks for the source code, we can no longer issue any refund for any reason. 

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  • Even after a project is considered to be completed, if clients requires to make rule changes to the existing project, be sure to know that we will always be there for you. 

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